FAQ

Frequently asked questions

Everything you need to know about buying and selling on SellRamp.

For Buyers

What is SellRamp?
SellRamp is a digital product marketplace where independent creators sell templates, courses, playbooks, tools, and more. You can browse, purchase, and instantly download products without creating an account.
How do I purchase a product?
Click the product you want, then click the purchase button. You will be taken to a secure Stripe checkout page. After payment, your download link is delivered immediately via email and on the confirmation page.
How do I download my purchase?
After checkout, you will see a download button on the confirmation page. You will also receive an email with a download link. If you created an account, you can access all your purchases from the Purchases page in your dashboard.
What is the refund policy?
Digital products that have already been downloaded are non-refundable. If you have not downloaded the product, you can request a refund within 14 days of purchase by contacting us at hello@sellramp.com.
Is my payment secure?
Yes. All payments are processed by Stripe, a PCI Level 1 certified payment processor. SellRamp never sees or stores your credit card information.
How many times can I download a product?
Each purchase includes up to 5 downloads. If you need additional downloads, contact us and we will help you out.

For Sellers

How do I start selling?
Create a free account, connect your Stripe account, and upload your first product. You can be live and accepting payments in under five minutes.
What is the revenue split?
You keep 90% of every sale. SellRamp takes a 10% platform fee. There are no monthly subscriptions, listing fees, or hidden charges.
How do I get paid?
Payments go directly to your Stripe Connect account on every sale. There is no waiting for a payout cycle — funds arrive in your Stripe balance immediately after each transaction.
What can I sell?
Templates, online courses, playbooks, digital tools, custom GPTs, ebooks, and any other downloadable digital product. Physical goods are not supported at this time.
Are there monthly fees?
No. SellRamp has no monthly fees, no listing fees, and no setup costs. You only pay the 10% platform fee when you make a sale.
How do I set prices?
You set your own price for each product. The minimum price is $1.00 and there is no maximum. You can also create discount codes for promotions.
What file types are supported?
You can upload ZIP, PDF, PNG, JPG, MP4, and other common file formats. The maximum file size is 500 MB per product.

Still have questions? Reach out at hello@sellramp.com or visit our contact page.